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Are impeller seal kits reliable?

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My dishwasher developed a drip leak from the pump assembly. I called the repairman and had the machine pulled out

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Old 01-04-2017, 04:50 PM
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Default Are impeller seal kits reliable?
Model Number: kudk03ITBL3   Brand: Kitchen Aid   Age: 5 - 10 years   

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My dishwasher developed a drip leak from the pump assembly. I called the repairman and had the machine pulled out and the bottom access panel removed when he arrived. I pointed him to the leak, and he ran his finger over it and said I need a new motor and pump assembly. I asked him if there wasn't a way to just replace the seals and he said "No."

I later found out he was not being honest about that, and inquired with his company. They said that although there are impeller and seal kits (thank you, I already found that out on my own!), they don't install them because they often fail to fix the problem. No explanation for replacing the motor along with the pump assembly, I guess just because it is 8 years old.

My question is as to whether this idea of the seal kits not being reliable fixes is accurate. I already pulled the parts out and disassembled them. Apart from 8 years worth of gunk that I cleaned out, and the seals which are clearly worn out, the rest of the enclosure could pass for new. No rust. The bearing in the motor spins easily and quietly. The chopper is in good shape.

Have others experienced a problem with the seal kits? And is replacing the motor while there simply a proactive measure, based on its estimated working life?

Second related question. Although the bearing and seals for the motor are not offered by appliance repair outlets, there is a guy selling them on a popular auction site. Is there a good reason not to rebuild the motor? I pulled it apart as well, and it would appear to be an easy task, and it seems odd, other than for financial reasons, that the $10 bearing isn't readily available for folks to revitalize an old motor.


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  #2 (permalink)  
Old 01-08-2017, 03:57 AM
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The seal kit is....... There is a video too.......

Whirlpool 8193951 Impeller and Seal Kit - AppliancePartsPros.com

I know why I used to recommend replacing the whole motor and pump assembly most of the time. Its because of the time and effort involved. Imagine you pull the dishwasher out, pull the pump assem. out of it. Clean it all up replacing all the rubber parts that have been damaged. The you install the seal kit. Reassemble it and then put the dishwasher back under the counter. You hook it all up and test it. Maybe you have a small leak. So now you have to pull the whole dishwasher back out to fix it. That eats a tremendous amount of time.

Or say the motor that worked just fine in April now develops a problem in July. Guess who gets the blame. A new assembly will probably have 5 to 10 years of life.

In an ideal world you'd just rebuild what you got and everything would be fine. In this world time is money and the more times you have to service something, the less faith the customer has in you.

I'm not saying its right, its just the way things have gone.
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