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Dishwasher Will Not Fill With Water

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I have a GE GSM603X-68AW dishwasher. A few weeks ago, it suddenly stopped working. When I lock the latch, I

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  #1 (permalink)  
Old 10-07-2016, 09:29 AM
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Default Dishwasher Will Not Fill With Water
Model Number: GSM603X-68AW   Brand: GE   Age: More than 10 years   

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I have a GE GSM603X-68AW dishwasher. A few weeks ago, it suddenly stopped working. When I lock the latch, I hear a buzzing sound. When I turn the timer knob timer to "Start," nothing happens. If I advance the knob timer to "Short Wash," "Rinse & Holds," and "Plate Warmer," I hear a clunking noise sporadically as I turn the knob. Occasionally when advancing the knob timer slowly, some water will flow into the dishwasher at some point in the cycle, then stop, and then nothing happens.

Since this doesn't really fit any of the troubleshooting scenarios that I've read about, I'm not sure where to start. I was going to remove the water inlet valve to check if there's any blockage (it seems to have continuity), but I'm having difficulty separating the valve from the copper supply line. I was able to loosen the nut, but the supply line seems like it's fused to the valve. I've wrapped a paper towel soaked in vinegar around the connection three times, and it still won't budge. Am I missing something?

Any other suggestions on how to troubleshoot this problem would be appreciated.


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  #2 (permalink)  
Old 10-07-2016, 07:11 PM
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If you have water in the bottom of your DW, but you never hear the motor run, you have either a stuck motor or it is shot.

There could be something stuck in the impeller or it could have just seized up. Or the motor bearings could be bad.
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Old 10-08-2016, 05:08 AM
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It only fills with about an inch of water, and that's even rare. If I just set the timer to "Start" and let it run on its own, nothing happens. The one inch of water only occasionally fills if I manually advance the timer knob.
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Old 10-08-2016, 08:18 AM
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Yeah, your motor is not running. That clunking noise is the drain solenoid. The buzz is the motor trying to start. You might be able to break it free, but you'll have to be careful. You might need a new motor.

Disconnect the power before you do anything.
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