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Frigidaire fills and then does nothing

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Hi all! I have a Frigidaire Professional model FPHD2491KF0, 3 1/2 yrs old, that will go through the water test

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Old 06-08-2014, 10:08 AM
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Default Frigidaire fills and then does nothing
Model Number: FPHD2491KF0   Brand: Frigidaire   Age: 1 - 5 years   

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Hi all! I have a Frigidaire Professional model FPHD2491KF0, 3 1/2 yrs old, that will go through the water test yet when you start a normal cycle it will fill and then just sit there until it goes to the drain cycle and then drains. Any thoughts?


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  #2 (permalink)  
Old 06-10-2014, 04:42 AM
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Here are your parts
Parts for Frigidaire FPHD2491KF0 Dishwasher - AppliancePartsPros.com

See the attachment for the tech sheet.

Check to see if the wash pump gets voltage when it should.

If it does then the pump is bad.

If it does not then the control board is probably bad.

Also check the wiring from the wash pump to the control board.
Attached Images
File Type: pdf FPHD2491.pdf (136.4 KB, 3 views)
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Old 06-10-2014, 07:17 AM
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Denman

Thanks for the response. I ran the Water/Service test and it went through all of the steps except the Wash/Heat and Wash/Heat/Disp. Would that indicate the Pump or the Board? How do I access the board to put a meter on it? I am hoping you will say behind the kick panel. Thanks again.
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Old 06-11-2014, 06:31 AM
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The control board is in the door (item 3 in section 03)

Here is a good site with info.
You will have to join the site and be logged in.
This will let you get into the Manuals section and be able to download them.

Frigidaire is a pain as they do not seem to list their manuals as they relate to model numbers.
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Old 06-11-2014, 07:14 AM
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Thanks Denman. I meant to ask about the Pump access and whether you can get to it from behind the kick panel. Also, were you going to post a link to a site?
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Old 06-11-2014, 10:13 AM
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Yes the pump is behind the kick plate.

And yes and Oops I neglected to add the link to the other site, see below.
Sorry about that.
http://appliancejunk.com/forums/index.php
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Old 06-14-2014, 09:50 AM
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To all that gave advice Thank You
My dishwasher lives again. It was the board.
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Old 06-14-2014, 09:52 AM
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To all that gave advice Thank You
My dishwasher lives again. It was the board
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