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My 3 year old KitchenAid started leaving a white residue and not cleaning well. In looking it over I found

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Old 05-19-2014, 02:07 PM
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Default KitchenAid flaw
Model Number: KUDE70FVSS0   Brand: Kitchen Aid   Age: 1 - 5 years   

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My 3 year old KitchenAid started leaving a white residue and not cleaning well. In looking it over I found a problem that I wonder if others have found. The feed tube providing water to the upper sprayers has a flange with two holes on it. This flange engages the tubing going to an upper sprayer attached to the upper rack. That rack has two positions, and the tube goes into one of the two holes in the flange, based on the position of the rack.

Behind the flange is a gasket with two round flaps. These flaps close off the feed line when the rack is pulled out, and seal off the unused feed line when the dishwasher is running. If the rack is raised, the top flap is pushed back by the feed tube, allowing water into the sprayer, but the bottom hole is closed off by the round flap. The reverse is true when the rack is in the lowered position.

Both round flaps have broken off of this seal. This means that water can gush out of the unused hole rather than being forced through the upper sprayers.

KitchenAid tells me they cannot sell me that small rubber seal; I have to buy the entire upper tube assembly.

Anyone experienced this or have any suggestions?

Tim


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