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hello- i have a bosch SGE63E05UC dishwasher that has the E24 drain error code, which halts cleaning cycle. I have

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Old 05-12-2014, 09:36 AM
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Question dishwasher E24 drain error
Model Number: SGE63E05UC   Brand: Bosch   Age: 1 - 5 years   

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hello-

i have a bosch SGE63E05UC dishwasher that has the E24 drain error code, which halts cleaning cycle.

I have looked for clogs under the screen and at the drain impeller...none appear and the impeller turns freely.



after fiddling about trying to get it to work, i have discovered that: * disconnecting the drain hose at the air gap under the sink and lying that hose down to drain it and even trying to suck out water from it (not too gross) and then blowing into it (check valve quickly engages so only a bubble or two out of the bottom of the dishwasher) and then reattaching it to the drain hose, the dishwasher will then work for the next cycle or two.



when working, it works! everything appears to function normally, including water being pumped out of the dishwasher into the disposal.

however, after a few days of not being used, the E24 will come back on and then i repeat the emptying of the drain hose as above*.



i dont understand what is wrong...?! it works, but then it doesnt.

before the E24 code appears, during the first minute i turn on the dishwasher cycle, i can hear the drain pump turn on and off maybe three times, i think the washer pump may go on briefly, and then the code appears and the dishwasher is stopped.


as indicated, if i can get the dishwasher to where the wash cycle light is on, it will complete the entire cleaning successfully.
when turning on the washer the first time after several hours off/especially overnight, and i hit the start button, the drain pump, and perhaps also the circulation pump, will turn on and off a few times, but will result in the e24 error.

however, if after turning off and on and hitting start again, but pouring in a pitcher of water during the pump(s) pre-cycling, the washer will advance to the wash cycle and finish successfully.

so 1) i dont think there are any clogs. i can see water stream into the disposal during drain mode.
2) i think it is something electrical that is faulty, but only happens before wash cycle light goes on.

could you send me a service/repair manual (email attachment, pdf)?
i did order a new drain pump, not yet received.
any ideas what is wrong? how/what to test to diagnose?
i did read a post that suggested a weak drain pump that had a weak electrical connection and had to warm up, otherwise the computer would throw the e24 error.. but wouldnt another error be displayed?
your help would be most appreciated.
nk


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  #2 (permalink)  
Old 05-15-2014, 06:04 PM
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Default update re e24 error

model is the bosch SGE63E05UC dishwasher
its displaying the e24 drain error. i have replaced the drain pump, the new one is much quieter. Note, i have checked for clogs, there are none.


the problem and work around is as follows:

after pressing the start button the drain pump will run a few seconds, then the circulation pump will run a few seconds, and finally the drain pump will run for a minute after which there is the e24 error



however, if during the minute the drain pump is operating, i just quickly open and close the door, the drain pump will stop and the program will progress to the wash cycle (wash cycle light comes on). the dishwasher will function normally.



my best guess is the circuit board or sensor is faulty.



how does the computer determine that there is a drain problem? the drain pump is able to remove all but maybe an inch of water from the sump where the drain pump impeller is. why would just opening and closing the door progress the program to the wash cycle?
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