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Kenmore Ultra Wash

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Does anybody have any thoughts on how to repair my wife's dishwasher? The Normal Wash red light flashes constantly and

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  #1 (permalink)  
Old 11-24-2013, 10:00 AM
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Default Kenmore Ultra Wash
Model Number: 565.13173K701   Brand: Kenmore   Age: 1 - 5 years   

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Does anybody have any thoughts on how to repair my wife's dishwasher?

The Normal Wash red light flashes constantly and no other buttons are functional. Can't seem to figure out how to reset/reboot the thing. Was working fine prior.

Thanks.


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  #2 (permalink)  
Old 11-24-2013, 11:44 AM
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Is the light flashing fast or slow? Can you count the number of flashes between pauses, please?
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Old 11-24-2013, 11:57 AM
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Quote:
Originally Posted by Appliance Ninja View Post
Is the light flashing fast or slow? Can you count the number of flashes between pauses, please?
The light has been flashing steady for over a month. I would call it a slow flash. If I hold the cancel button, it flashes faster.
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Old 11-24-2013, 12:00 PM
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Quote:
Originally Posted by brandinspector View Post
The light has been flashing steady for over a month. I would call it a slow flash. If I hold the cancel button, it flashes faster.
There really is no way to count pauses the way it is flashing.
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Old 11-24-2013, 12:07 PM
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It sounds like you have a faulty touch pad assembly. Let's try something. Turn the breaker off or unplug the dishwasher and use a hair dryer to heat the touch pad buttons up until very warm. Rub over each button very firmly several times as you heat them up. Does the behavior change after power is restored, any changes at all?
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Old 11-24-2013, 12:29 PM
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Quote:
Originally Posted by brandinspector View Post
There really is no way to count pauses the way it is flashing.
https://www.youtube.com/watch?v=oKh99-VNnzo
A quick video of the flashing. Can see that flashing speeds up after I hold the Cancel button.

Thank you.
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Old 11-24-2013, 12:36 PM
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I believe the touch panel is going to need to be replaced. Turn the breaker off or unplug the dishwasher and use a hair dryer to heat the touch pad buttons up until very warm. Rub over each button very firmly several times as you heat them up. Does the behavior change after power is restored, any changes at all?

The correct panel is available below.


Whirlpool W10083093 Panel-Cntl - AppliancePartsPros.com
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Old 11-24-2013, 03:12 PM
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Quote:
Originally Posted by Appliance Ninja View Post
I believe the touch panel is going to need to be replaced. Turn the breaker off or unplug the dishwasher and use a hair dryer to heat the touch pad buttons up until very warm. Rub over each button very firmly several times as you heat them up. Does the behavior change after power is restored, any changes at all?

The correct panel is available below.


Whirlpool W10083093 Panel-Cntl - AppliancePartsPros.com

https://www.youtube.com/watch?v=q2Qj8XOPdr4

A video of what I saw after powering back on.

When powered back up after heating buttons, Machine started running for about 3 minutes. The Cancel light was lit up in addition to the flashing normal wash light that I started with.

I killed the power again after it quit to see what would happen upon restart and the flashing normal wash was the only one that came back on.

Still thinking the same thing?
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Old 11-24-2013, 03:21 PM
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Yes, your touch panel is bad and will need to be replaced.
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Old 12-08-2013, 08:56 PM
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Thanks for the info. Part received quickly and the problem was fixed when installed!
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