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Hi folks, The door on my GE Cafe dishwasher door is leaking and I've identified the problem as the black

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Old 09-02-2013, 09:32 AM
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Default GE Cafe dishwasher door leaking
Model Number: CDW9380N20SS   Brand: -brand-   Age: 1 - 5 years   

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Hi folks,

The door on my GE Cafe dishwasher door is leaking and I've identified the problem as the black rubber gaskets on bottom of door that are very degraded. Figured this out by laying a strip of terry cloth towel under where the gasket contacts the bottom inside of the cabinet and - problem solved, no leaking.

Problem is, according to Appliance Parts Pro phone help, this gasket only comes as part of the inner door assembly at $95.00. This is much better than GE tech support themselves who said the gasket doesn't even exist because it's not on their parts diagram and BTW sells the inner door assembly for $165.00. APP knew what I was talking about... While I'm at it I'll also be replacing the cabinet gasket that runs on left, top and right side even though it's not the problem it looks pretty bad and will likely go next.

Question I have is has anyone done this inner door replacement? I'm concerned about getting all the parts that go through the inner door panel (soap dispenser, etc) off and installed on the new one. Also, is it best to take the whole door off the cabinet to do this repair? I'm pretty good at fixing things - have previously replaced the drain solenoid and rubber sump (totally rotted at 4 years old) on this thing but still concerned about getting in over my head.

Thanks for any thoughts/experience/advice you might have.
Brian Sikes


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  #2 (permalink)  
Old 09-02-2013, 01:50 PM
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Just take the front panel off you DONT need to remove the whole door and see exactly where the leak is coming from. What you probably need is at the base of the door which is called a door wipe if it's leaking from at the bottom and on your model it doesn't appear to be sold alone not even on Sears site either. One thing to examine also is your float switch for debris and continuity. If the unit is leaking from the tub gasket it's because your unit isn't level completely or you have a stuck or broken spray arm or your complete door is bent. Reexamine your unit with a closer look at things.

Last edited by HumboldtRepairMan : 09-02-2013 at 01:52 PM.
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Old 09-02-2013, 07:51 PM
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Thanks for your reply. Door's not bent, spray arm is working (not stuck or broken) and float switch does not seem to be sticking - the water level in DW is normal when door is opened mid-cycle. I haven't checked the level and will do so but given that level hasn't changed and hasn't been leaking until last week, I'm thinking that's low probability, wouldn't you agree?
I'm pretty sure it's leaking at the bottom. The door wipe (good to know what it's actually called) is in very bad shape and the makeshift "seal" that I've made by putting a strip of terry cloth where the door wipe contacts the bottom front of the cabinet stops the leaking completely.
Will check that level tomorrow...
Thanks again.
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Old 09-02-2013, 08:01 PM
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No i highly disagree on the level factor, i've seen it quite often through time an off level unit will damage and weaken plastic pieces in inproportional ways causing uneven wear or leaks all it takes also is someone to push a broom or mop up against the kickplate and making it off level and i'm getting calls from landlords because the tenants complaining it's leaking. I level it and leave and the problem is fixed with no callbacks. A good majority of leaks i've seen are from being off level through time or a leaking sump gasket or hose. Try and contact the manufacture to see if they'll sell you that individual piece sometimes they will or you can always try a local plastic store and see if they have a piece of super thin plastic or plexiglass that you can maybe substitute it make sure it can handle heat though.
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Old 09-03-2013, 05:04 AM
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Okay then, you've seen way more of these the I have so will check it out and let you know what I find. Definitely not the leaking sump gasket or hose in this case, I've got that covered.
Thanks
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Old 09-11-2013, 06:43 AM
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Okay the DW is right at level. Spray arm is fine, door not bent, float switch seems to be working fine (no excess water level during cycles when it is leaking) and no sump or hose leak involved.

Would you say at this point the problem is likely the door wipe which is in very poor condition? When I run the dishwasher, I'm using a strip of thick cotton cloth laid across the bottom front edge of the DW inside the cabinet. It's placed where the edge of the door wipe touches the floor of the cabinet and it stops the leak when it's positioned correctly.

Thanks
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Old 09-11-2013, 05:18 PM
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If the door wipe is in very poor condition there is a high likability but without seeing it run for myself i can't guarentee anything.
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