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GE Nautilus will not drain

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Help. My GE Nautilus won't drain at all (not even partially) and after all the troubleshooting I still can't get

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  #1 (permalink)  
Old 08-29-2013, 07:21 AM
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Default GE Nautilus will not drain
Model Number: GSD3960L00SS   Brand: GE   Age: 5 - 10 years   

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Help. My GE Nautilus won't drain at all (not even partially) and after all the troubleshooting I still can't get it to drain. Here are the steps that I have already done:

I first removed the sump filter inside the machine and did not notice any material that caused any obstructions. I then checked for a blocked drain pipe by unscrewing it at the drain point under the sink and found nothing there. Next I removed the kick plate and checked that the Selenoid underneath would pull down when the machine would go into the drain phase. I even removed the drain pipe at the machine to make sure there was not a plug at that end with which there was not. I also checked the Piston and Nut which is located at the rear of the unit and has to be unscrewed. That was also ok.

I can't think of anything else. Am I missing something? Any help is appreciated.


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  #2 (permalink)  
Old 08-29-2013, 06:56 PM
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Did you check voltage at the drain pump after hitting cancel/drain?
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Old 08-30-2013, 04:40 AM
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Quote:
Originally Posted by HumboldtRepairMan View Post
Did you check voltage at the drain pump after hitting cancel/drain?
Hey Humboldt I ordered a new drain Selenoid so I hope that clears it up before checking the voltage on the old one. Thanks for the reply.
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Old 08-30-2013, 01:53 PM
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should of measured the voltage before you ordered the new drain pump but we'll see i guess
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Old 08-30-2013, 02:16 PM
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Hey Humboldt what would be a good voltage read on the Selenoid if its running in good? Only reason I ask is if I run into this problem again I'd like to know if the Selenoid is running good and then I can focus on some other problem. Again thanks for the replies.
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Old 08-30-2013, 04:08 PM
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No............sounds like you don't have much of a background in electrical testing.........good luck with the new pump
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Old 08-30-2013, 04:08 PM
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No............sounds like you don't have much of a background in electrical testing.........good luck with the new pump
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