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Top sprayer arm won't spin

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The top arm of my dishwasher will not move. It rotates freely when the dishwasher is off but remains stationary

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  #1 (permalink)  
Old 03-01-2013, 11:38 AM
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Default Top sprayer arm won't spin
Model Number: DU948PWKB0   Brand: Whirlpool   Age: 5 - 10 years   

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The top arm of my dishwasher will not move. It rotates freely when the dishwasher is off but remains stationary during the dishwasher cycle. How do I fix this?


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  #2 (permalink)  
Old 03-01-2013, 05:40 PM
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Hi,

What is the water level in the dishwasher during the wash cycle?

Try to add 1/2 of gallon of water and see how it will work.

Here are the breakdown diagrams and Parts for Whirlpool DU948PWKB0 Dishwasher - AppliancePartsPros.com

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Old 03-01-2013, 05:50 PM
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Are the dishes clean
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  #4 (permalink)  
Old 03-02-2013, 01:27 PM
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The dishes are not coming clean on the top rack, in fact, they are dirtier coming out than going in, except right along the stationary spinner arm. I have tried adding water with no different results. I have tested the water inlet valve for electrical continuity. The float appears to be working correctly. I have tried Dishwasher Magic to reduce the food particles. The water temperature is plenty hot. Anxiously awaiting a possible solution. What is the expected life span of this dishwasher? Thanks for your help.
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Old 03-04-2013, 01:23 PM
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Make sure the upper spray arm manifold (#11 at the diagram) is in place and is properly connects to the water outlet.

Remove the upper dish rack and the water supply tube. Remove the pump outlet (#14 at the diagram) and check the impellers.

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Last edited by Gene : 03-04-2013 at 01:25 PM.
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