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Whirlpool Quiet Partner II drain motor stays on

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My WP Quiet Partner II will enter the cycle correctly, but when the drain motor comes on, it does not

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  #1 (permalink)  
Old 01-16-2013, 12:59 AM
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Default Whirlpool Quiet Partner II drain motor stays on
Model Number: DU1300XTVQ1   Brand: Whirlpool   Age: 1 - 5 years   

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My WP Quiet Partner II will enter the cycle correctly, but when the drain motor comes on, it does not shut off. It pumps water out fine, but runs dry until I cancel the cycle. This happens on either a wash cycle or a rinse only cycle, but either way it sounds like it happens at the first engaging of the drain pump.

Would very much appreciate any help diagnosing!


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  #2 (permalink)  
Old 01-16-2013, 04:45 AM
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Here are your parts
Parts for Whirlpool DU1300XTVQ1 Dishwasher - AppliancePartsPros.com

See the attachment for the tech sheet.

Sounds like the control board is shot.
Attached Images
File Type: pdf DU1300.pdf (251.2 KB, 10 views)
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Old 01-16-2013, 06:35 AM
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thanks for the tech sheet ....

I agree the control board is a potential problem, but my first thought since it is not turning off the drain pump, and that is the only issue, that perhaps there is a bad sensor. Is there a sensor/switch that tells the drain pump that the water is out and stop pumping, or does it have a preset amount of drain time? I can't tell from the tech sheet how it functions.

thanks!
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Old 01-16-2013, 03:12 PM
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Also, how does one get diagnostic info from the diagnostic test cycle? Does it report back which test failed?

Thanks!
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Old 01-16-2013, 06:00 PM
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Update: i entered diagnostic mode and it seemed to hang up there....only got through 5 min of what the looks like should be a 16 min diagnostic cycle. I was ready to declare the control dead.

However I then performed the test described in the "checking keypad operation" section, where you disconnect the keypad ribbon, reconnect power and close the door. The drain motor ran for 2 min and shut off, and this guide says that means the control is ok. Now I am not sure where the issue really is.

Any advice? Thanks!
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Old 01-17-2013, 09:04 AM
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Sorry but I cannot think of anything else other than the control board.
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