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The dishwasher does not clean. After the cycle, I open the door and note there is a lot of mushy

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Old 10-24-2012, 11:37 AM
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Unhappy Kenmore Dishwasher
Brand: Kenmore   Age: 1 - 5 years   

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The dishwasher does not clean. After the cycle, I open the door and note there is a lot of mushy soap still in the soap container, although the soap holder flap is in the open position. How can I fix this? Thanks.

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Old 10-24-2012, 12:39 PM
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Hi.

Please provide the complete model number.

Check if there is water coming inside the d/w.

Simon.
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Old 10-25-2012, 06:30 AM
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Hello and thanks

Water comes in the machine. The model # is 665.13842K601.
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Old 10-25-2012, 09:42 AM
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Hi.

Check if the motor is running.
If not - check if there is 120VAC to the motor.
If motor runs - check if the lower wash arm is unobstructed and jets are clean, next check if the filter under the wash arm is clean.

Simon.
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