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Bosch SHU66C detergent caking up

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Hi, Our Bosch SHU66C hasn't been doing a good job cleaning the dishes. One in three runs or so we

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Old 09-19-2009, 06:46 AM
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Default Bosch SHU66C detergent caking up
Model Number: SHU66C   Brand: Bosch   Age: Less than 1 year   

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Hi,

Our Bosch SHU66C hasn't been doing a good job cleaning the dishes. One in three runs or so we open the door and notice that the detergent door has opened, but the soap is caked together in a block and did not disolve. My guess is that water seeps into the dispenser cup prior to opening, and this causes the soap to cake up. Do I need to replace the entire dispenser unit, or is there a trick to get this to behave?

Thanks,
Rob


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