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My dishwasher recently stopped cleaning dishes properly. The diswasher does run and gets plenty wet inside - the problem is,

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  #1 (permalink)  
Old 06-01-2012, 09:15 AM
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Robert Derr is on a distinguished road
Default Dishwasher problem
Model Number: DU840DWGQO   Brand: Whirlpool   Age: 5 - 10 years   

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My dishwasher recently stopped cleaning dishes properly.
The diswasher does run and gets plenty wet inside - the problem is, the water inside never gets hot (I've opened the door in the middle of a cycle, and the water is luke warm) and at the end of the dishwashing cycle, the drying cycle does not work. (I've reached inside and the tubular heating element is cold) and my dishes are sort-of clean and wet.

(Someone toldme the heating element is probably the problem - if so, how hard is the heating element to R and R??? - they told me I could pull on it and it would 'pop out'. I gave it a pretty strong tug and it still seems firmly attached to the plastic housing. Could the Heating element be secured from under the plastic housing?
Any help would be appreciated.

Sincerely, Bob Derr derr.robert@yahoo.com 410-982-2339


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  #2 (permalink)  
Old 06-01-2012, 05:28 PM
Simon / APP Team's Avatar
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Default

Hi.

Don't force anything, Bob.Unplug the unit. Open the toe panel and you 'll get the access to the heater and other parts.
First using the multimeter check the continuity of the thermal fuse and the heater. When doing that remove one of the wires off the part you are checking.

That's how the fuse look like Part number: 3368928

Part number: 3368928


The heater Part number: W10082894

Part number: W10082894


Here are the breakdown diagrams and Replacement parts for Whirlpool DU840DWGQ0 UNDERCOUNTER DISHWASHER | AppliancePartsPros.com

Thank you. Post the results.

Simon.
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