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Hello, looking for some help on my dishwasher. It won't start. There is power to the control panel, I can

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Old 05-07-2012, 08:48 AM
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Default Dishwasher won't start
Model Number: KUDS01FK   Brand: Kitchen Aid   Age: 5 - 10 years   

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Hello, looking for some help on my dishwasher. It won't start. There is power to the control panel, I can push any of the settings and the little green light next to it will turn off and on. After I push Start (which does not have a green light, so I can't be sure it's working) and close the door, nothing happens. After about 45 seconds, the green light on the wash cycle (Normal, eg) I've selected turns off. This happens whether the door is open or closed. I think the door switch is ok because when I open the door, the green light for Normal cycle comes back on, so it knows whether the door is open or not. Trying to figure out should I try replacing the control panel (AP3128416) or the user interface (AP3085303), or both? Any feedback would be appreciated...


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  #2 (permalink)  
Old 05-09-2012, 03:08 AM
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Here are your parts.
As you can see there are several that match yout unit so I chose KUDS25FKPA1.
Replacement parts for KUDS01FK models | AppliancePartsPros.com

See the attachment for the tech sheet.

First have you disconnected/removed power (flip the breaker) from the unit for a few minutes to see if it will reset.

The normal way to troubleshoot is to disconnect the keypad at the control board and check the key outputs with a meter. If they check out OK then replace the control board. Still a bit of a crap shoot but your odds of getting the correct part are better.

As you can see the keys share a line/track with other keys so if the other keys using that line do not work then odds are it is a keypad problem.
Note: that the unit uses a separate ribbon cable to connect the boards so it may be the problem. This is checked with a meter to be sure all lines/tracks are 0 ohms.

If your investigation points to a key not closing I would try the following first unless of course you narrow it down to an actual key not closing.
Connector Cleaning / Checking
Unplug the unit
Open it up
Remove the ribbon cable from the keypad to the control board at the control board.
Clean the edge connector.
If it is the type where there is not a connector just the insulation is removed, it can be cleaned with a pencil eraser. Do not use an ink eraser as it is too abrasive.
Check the tracks in the ribbon cable for hairline cracks. A magnifying glass helps here.
Would not hurt to clean the connector on the board. Use electronics contact cleaner or isopropyl alcohol and a tooth brush. Be gentle and do not reconnect till all the solvent evaporates.
Reconnect everything and give it a try.
Attached Images
File Type: pdf KUDS01FK.pdf (1.08 MB, 24 views)
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Old 05-14-2012, 08:43 AM
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Denman, thanks so much for the post. I have tried resetting the breaker and that didn't work. I'm also quite sure the problem is with the Start button only. The top of the Start button has a slight crack on it and am wondering if condensation got in there and maybe caused the issue. I will try to clean as you suggested in your post and see if that works. A new control panel is $230 and I don't think I want to invest that much to fix such an old dishwasher. Will probably just replace the dishwasher if it comes to that. Thanks.
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Old 05-14-2012, 04:21 PM
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I am experiencing the same problem and have started a thread, but wanted to ask what the update is with your situation regarding the ribbon cable. I have replaced the control panel (with the new button membrane) and all the other buttons light up except the start LEDs --- thanks!
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Old 05-17-2012, 10:10 AM
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Hi Carolyn, sounds like you and I have the same problem. My regular job has kept me from working on but I hope to get to this weekend. Please keep me posted on your progress. I'm wondering, can you tell me the part no. you purchased? I assume it wasn't the full control panel (which costs about $230).. thanks
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Old 05-17-2012, 11:51 AM
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Quote:
Originally Posted by frankandkelley2@yahoo.com View Post
Hi Carolyn, sounds like you and I have the same problem. My regular job has kept me from working on but I hope to get to this weekend. Please keep me posted on your progress. I'm wondering, can you tell me the part no. you purchased? I assume it wasn't the full control panel (which costs about $230).. thanks
Yes, I have been "fixing" mine for about 2 wks now because I refuse to pay someone a large chunk of money that I may (or should) be putting towards a replacement .

My dishwasher is a different model number than yours - KUDP01FLSS6 - a kitchenaid superbra that came with the house when we bought it - BUT, I believe the buttons and mechanisms operate in the same manner ; the acutal aesthetics/location of buttons it might be different.

On my model there is a distinction between the "Control Panel" and the "Control Board/User Interface Board". I have purchased and installed the Control Panel which is just a plastic shell that has the replacement membrane that goes over the buttons (I noticed that there was a crack in the membrane over the "start" button when the problem was discovered - that piece of plastic was approx $75). I was hoping that by basically replacing the membranes over the buttons would solve the problem; it didn't (check my thread for a detailed description of additional checks I did).

Yesterday I went ahead and ordered a NEW "Control Board/User Interface" which looks like a green "mother board" computerized piece with the buttons attached to it, because the only problem appears to be that the "start" button doesn't cause the "wash" and/or "option" button I select to blink once more after the "start" button is pressed to indicate to me that the signal was received. (I hope this makes sense) (and that crack in the membrane on the control panel that covers these buttons, was over the start button). I was able to find NEW "control board/user interface" on the net for approx. $122 and I will be refunded $35 when I return my "bad" "control board/user interface" to them. So if this works out - I will have spent, well approx $100 +- on this part (due to ship. costs). It arrives tomorrow. I will update you on whether this, indeed, solved by problem and tell you at least what my part numbers are.

Side Note: For me, if this doesn't solve my problem, I am fortunate enough to be able to return both parts purchased for a full refund less shipping. I will then likely investigate if it could possibly be the other "control board" that connects to the interface panel - but there appears to be continuity with the heater elements and fuses therein, so.....it I may think about a new dishwasher because I believe if I had called a tech. out here - it would cost me approx $300-400 and as I said, I have already checked about 95% of the sensors and switches (the dishwasher is 6 yrs old and is run 1 or more times a day). Will let you know and would like to continue to hear about your progress as well. Good Luck.
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Old 05-18-2012, 04:38 PM
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Quote:
Originally Posted by frankandkelley2@yahoo.com View Post
Hello, looking for some help on my dishwasher. It won't start. There is power to the control panel, I can push any of the settings and the little green light next to it will turn off and on. After I push Start (which does not have a green light, so I can't be sure it's working) and close the door, nothing happens. After about 45 seconds, the green light on the wash cycle (Normal, eg) I've selected turns off. This happens whether the door is open or closed. I think the door switch is ok because when I open the door, the green light for Normal cycle comes back on, so it knows whether the door is open or not. Trying to figure out should I try replacing the control panel (AP3128416) or the user interface (AP3085303), or both? Any feedback would be appreciated...

Alrighty, I wanted to let you know that I received the NEW interface user/motherboard/control board for my kitchenaide today. My dishwasher now works when you push the "START" button. For mine, you select a "wash" and/optional "option" - those buttons light up, then you press start. When you press start - those buttons you selected should blink once to show you that the command was received. So, testing the "Rinse only" wash cycle I pressed "start" and the "rinse only" blinked once; I closed the door and it went through the cycle. I will test some other cycles tonight as well. But, imo, the start button was shorted out.

I suggest that you replace both the plastic panel (which has "new" membrane over the buttons) and replace your user interface/control board/mother board unit that goes underneath the membrane buttons. I believe that since there was a very tiny crack over my start button membrane that this is what shorted it out. The part numbers for yours show the correct thing (and I hate to say it) but I found that interface board on another website (one I ordered from) for $100 with a $35 return when you send/recycle the old board back to them. So, in the end I will have spend approx $87 ($122 original cost but $35 I will get back for recycling and sending back to co.) for board #961952 and approx $75 for the panel #961956. Plus approx $30 in shipping (used 2 day express). If I hired someone to do this trouble shooting they would have upcharged the parts, not given me credit for recycling the board, added tax, plus labor - I estimate $400-500.

Good luck! I hope my experience helps you save some time! Carolyn
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Old 05-24-2012, 11:02 PM
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Carolyn, so glad you got your dishwasher working. I haven't had such success. I actually got mine working for a couple days (trying different things) but then it went out completely. As in no power at all, none of the leds light up on any button. I will need to investigate further. I will also look around for better pricing for the control panel... I don't want to spend $230 to repair such an old dishwasher. Maybe you could share the website you bought from? (or maybe that's not allowed here ??) Seriously, very glad you got yours working... job well done.
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Old 05-24-2012, 11:03 PM
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Carolyn, so glad you got your dishwasher working. I haven't had such success. I actually got mine working for a couple days (trying different things) but then it went out completely. As in no power at all, none of the leds light up on any button. I will need to investigate further. I will also look around for better pricing for the control panel... I don't want to spend $230 to repair such an old dishwasher. Maybe you could share the website you bought from? (or maybe that's not allowed here ??) Seriously, very glad you got yours working... job well done.
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