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I have a whirlpool heavy duty extra large capacity plus washier and the agitator works i ntermittently. How do I

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Old 05-01-2012, 08:19 AM
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Question Whirlpool heavy duty extra large capacity plus washier
Brand: Whirlpool   Age: 5 - 10 years   

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I have a whirlpool heavy duty extra large capacity plus washier and the agitator works intermittently. How do I diagnosis the issue and what needs to be replaced? It's about 8 years old and used about 4 times a week.

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Old 05-01-2012, 10:20 AM
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Hi.

Please describe more detailed how the agitator acting and also provide the model number.

Thank you.

Simon.
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Old 05-02-2012, 05:10 AM
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The model number is LXR9245EQ2.

At first the agitator was making a clicking noise like you could tell it was stuck. It's not making that noise but it's now not really moving at all. I can move it by hand freely but it doesn't did it on it's own.
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Old 05-02-2012, 09:13 AM
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Hi.

Is it the top portion of the agitator you are talking about or the hole agitator?

Simon.
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Old 05-02-2012, 09:53 AM
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The whole agitator doesnt move, it seems to try to & vibrate but doesn't.
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Old 05-02-2012, 10:10 AM
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Hi.

Pry off the the top cap, remove the 7/16 bolt and pull out the agitator.
Turn the washer on and check if the transmission shaft is moving and you can't stop it by hand.
If the shaft is OK - replace the agitator base. If not - transmission.

The agitator base Part number: 3350830

Part number: 3350830


The transmission Part number: 3360629

Part number: 3360629


Here are the breakdown diagrams and Replacement parts for Whirlpool LXR9245EQ2 AUTOMATIC WASHER | AppliancePartsPros.com

Thank you. Post the results.

Simon.
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Old 05-02-2012, 03:10 PM
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I reran the washer and this happened:

With just water the entire agitator moved. When I put some clothes in it the bottom part spun but the top did not.

Should I still do as you suggested?
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Old 05-02-2012, 09:59 PM
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Hi.

Now it's completely different picture. The problem is with so called "agitator dogs".
They are located inside the agitator between upper and lower part.

The agitator dogs Part number: 80040

Part number: 80040


Use the video clip for the instructions.

Good luck.

Simon.
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