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Bosch replacement upper rack issue

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I bought a replacement upper rack, part number AP4511813 (249277), and it is not an exact match for the old

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  #1 (permalink)  
Old 04-10-2012, 11:53 AM
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Default Bosch replacement upper rack issue
Model Number: SHX22A05UC/14   Brand: Bosch   Age: 5 - 10 years   

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I bought a replacement upper rack, part number AP4511813 (249277), and it is not an exact match for the old rack. There is a rotating water spray that goes under the upper rack. The old rack has a piece of coated wire that the sprayer attaches to in the middle of the rack. The replacement has no place to attach this. The customer service rep told me to post this to get help from a technician.
Thanks


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  #2 (permalink)  
Old 04-10-2012, 02:39 PM
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Quote:
Originally Posted by chazk63 View Post
I bought a replacement upper rack, part number AP4511813 (249277), and it is not an exact match for the old rack. There is a rotating water spray that goes under the upper rack. The old rack has a piece of coated wire that the sprayer attaches to in the middle of the rack. The replacement has no place to attach this. The customer service rep told me to post this to get help from a technician.
Thanks

Dear chazk63,

Please provide the complete model and serial number off your dishwasher so we can do a thorough research.

Thanks
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  #3 (permalink)  
Old 04-10-2012, 04:33 PM
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In the model number box it says SHX33A05UC / 14 and FD8302 00594. I didn't see the words "serial number" anywhere.
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Old 04-11-2012, 11:27 AM
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Quote:
Originally Posted by chazk63 View Post
In the model number box it says SHX33A05UC / 14 and FD8302 00594. I didn't see the words "serial number" anywhere.
My initial search shows this part number is correct for your model. However I am running into some discrepancies in the parts list.

I am going to do a little research and give you a call before handing this over to the technician.

Thank you for your patience in this matter.
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