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Installed today, control panel issues or just me?

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Took delivery of new dishwasher yesterday, installed it today. Once all hooked up, I closed the door, and the machine

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Old 07-25-2009, 06:28 PM
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Default Installed today, control panel issues or just me?
Model Number: SHX45M05UC/55   Brand: Bosch   Age: Less than 1 year   

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Took delivery of new dishwasher yesterday, installed it today. Once all hooked up, I closed the door, and the machine automatically started (set on auto wash). No leaks in my plumbing , so I cancelled the program as per manual (hold down cancel and reset buttons for a few seconds), and machine drained. A little later we loaded and tried to run a quick wash, but the control panel wouldn't respond to anything - there was a 0 on the display and the Auto wash button was lit, and we couldn't change this. In the end turning off the machine and holding down right cancel/reset button and then holding down power button for a few seconds (the method for changing cycle completion signal) was how I cleared this - I was then able to select any program. I set it for quick wash, and the program ran. Now, we have the same issue. 0 on the screen, and the Quick Wash button light is on. I can't get anything to change, and machine doesn't run quick wash if door closed. I have tried the combinations of buttons to cancel a program and for the various functions in the manual, nothing, as well as a few other combinations. Turned off breaker for 45 minutes, nothing.
Is this a dud right out of the box, or am I missing something? I'm hoping I am missing something, but don't think I am. Great introduction to Bosch. What a day.. Now going to get a cold beer...
Thanks for any insight,
Kodge.


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  #2 (permalink)  
Old 09-10-2009, 05:28 PM
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Default

In case anyone has the same issue, it turned out to be the control panel. Tech said it would be three weeks before new part would be available, so I spoke to Sears Customer Service and they agreed to send a replacement dishwasher (as they had delivered a faulty new one). 10 days later I installed the new one - works fine, very quiet, sparkling dishers.
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