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Kenmore dishwasher only starts after disassembly

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Recently my Kenmore dishwasher has become increasingly troublesome. After closing the door, the dishwasher will not start by pressing the

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  #1 (permalink)  
Old 02-13-2012, 12:47 PM
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Default Kenmore dishwasher only starts after disassembly
Model Number: 665.16372300   Brand: Kenmore   Age: 5 - 10 years   

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Recently my Kenmore dishwasher has become increasingly troublesome. After closing the door, the dishwasher will not start by pressing the "start" button. If I press the "Drain/Cancel" button, it will drain. I can select a wash mode (with the corresponding LED lighting up), I can select a delay start, but pressing "start" does nothing. I took the front cover off and disconnected everything from the main control board. Noticing two bad 470 micro-F capacitors (but not having spares on hand), I put everything back together and turned the power back on. The "Start" button worked properly after that. A few days later it stopped working again, so again I dismantled it, changed nothing, reassembled it and the "Start" button worked again. This process has been going on for nearly a month. A few days ago I bought two 470 micro-F capacitors and replaced the two distended ones. Same result, the start button works and then it doesn't. At this point, I don't know if I should buy a new control board, or a new faceplate (reasoning that the physical button/micro controller is going bad). I found the board to be part number AP3775964 but I can't find the white faceplate. Suggestions are welcome. Which part is likely going bad?


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  #2 (permalink)  
Old 02-13-2012, 04:58 PM
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Most likely the problem is a bad control panel ribbon cable. It's not repairable and comes as a part of the control panel. So the solution is to replace the control panel.

- The white control panel Part number: AP4108545

Part number: AP4108545

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Old 02-23-2012, 08:43 PM
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Thanks Gene! I ordered the front panel and everything worked great for a week. Then the thermal fuse blew (DMM registers no continuity and shorting it results in the dishwasher starting), seeing as this is the first time it's blown, I believe they're unrelated and I just ordered a fuse.

Thanks again for the advice and the part number!
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Old 02-24-2012, 05:04 PM
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You are welcome. Keep us posted.

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Old 03-07-2012, 08:06 AM
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It's been a few weeks with the new front panel and the new thermal fuse. The dishwasher is functioning perfectly. Thanks again Gene and AppliancePartsPros.
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Old 03-07-2012, 01:13 PM
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You are welcome. I'm glad it's up and running.

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