[chat1410]

Recently my Kenmore dishwasher has become increasingly troublesome. After closing the door, the dishwasher will not start by pressing the "start" button. If I press the "Drain/Cancel" button, it will drain. I can select a wash mode (with the corresponding LED lighting up), I can select a delay start, but pressing "start" does nothing. I took the front cover off and disconnected everything from the main control board. Noticing two bad 470 micro-F capacitors (but not having spares on hand), I put everything back together and turned the power back on. The "Start" button worked properly after that. A few days later it stopped working again, so again I dismantled it, changed nothing, reassembled it and the "Start" button worked again. This process has been going on for nearly a month. A few days ago I bought two 470 micro-F capacitors and replaced the two distended ones. Same result, the start button works and then it doesn't. At this point, I don't know if I should buy a new control board, or a new faceplate (reasoning that the physical button/micro controller is going bad). I found the board to be part number AP3775964 but I can't find the white faceplate. Suggestions are welcome. Which part is likely going bad?

[Gene]

Most likely the problem is a bad control panel ribbon cable. It's not repairable and comes as a part of the control panel. So the solution is to replace the control panel.

- The white control panel Part number: AP4108545

Gene.

[chat1410]

Thanks Gene! I ordered the front panel and everything worked great for a week. Then the thermal fuse blew (DMM registers no continuity and shorting it results in the dishwasher starting), seeing as this is the first time it's blown, I believe they're unrelated and I just ordered a fuse.

Thanks again for the advice and the part number!

[Gene]

You are welcome. Keep us posted.

Gene.

[chat1410]

It's been a few weeks with the new front panel and the new thermal fuse. The dishwasher is functioning perfectly. Thanks again Gene and AppliancePartsPros.

[Gene]

You are welcome. I'm glad it's up and running.

Gene.