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The dishwasher just started this. As far as I can tell the cycles complete but there is soap left in

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Old 07-15-2009, 03:56 PM
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Default dishes not clean soap still in dw
Model Number: dw761uqw   Brand: Jenn-Air   Age: 5 - 10 years   

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The dishwasher just started this. As far as I can tell the cycles complete but there is soap left in the dishwasher & the dishes aren't clean. I suspect not enough water but need help on figuring this out.


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  #2 (permalink)  
Old 07-15-2009, 09:11 PM
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What is the level of water in the dishwasher? Can you hear the pump working during the wash cycle?

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Old 07-16-2009, 08:20 AM
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Default Jenn Air not washing dishes

Gene, thank you for the reply. I put the dw on normal cycle & it puts a couple of inches of water in the bottom of the tub. I hear what I think is the pump but the sprayers never move - the dw then goes through a drain cycle & in a bit it puts more water in the tub, again the sprayers do not move & then it drains again. I think what I hear is the pump, at least during the drain cycle, but I am not certain how to tell. I was going to look at the parts area to see if there is a belt that may be the issue but I didn't think I saw one before. Any Help!! will be appreciated
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Old 07-16-2009, 03:24 PM
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There is no belts. Try to add more water manually during the wash cycle and check if the spray arms will rotate. Post the results.

Here are the breakdown diagrams and Replacement parts for JENN-AIR DW761UQW | AppliancePartsPros.com

Here is the Service manual.

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Old 07-16-2009, 07:12 PM
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Gene, many thanks already. The service manual will be a big help. I haven't added water yet but reading the service manual makes me think the water level is ok, BUT I will try tomorrow & post the answer. Again, many thanks for the service manual. BTW I kind of figured there were no belts and the parts site helped with that as well. danb_1
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Old 07-17-2009, 02:06 PM
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Default Jenn Air dw doesn't wash

Gene, I added water to almost the level of the heating element which I had turned off. It sounds like the pump is working & it drains but the sprayers never move. Is that a big clue? Thanks in advance for your help.
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Old 07-17-2009, 04:36 PM
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Looks like you have to disassemble the pump and check the impellers and the motor.

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Old 02-04-2010, 04:03 PM
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Quote:
Originally Posted by Gene View Post
Looks like you have to disassemble the pump and check the impellers and the motor.

Gene.
Gene,
We have the same problem exactly- pumps water in, pumps water out- does not spray. Impellar is free of debris, purchased and installed new motor/pump- not the fix. Door latch is fine. Water level is fine, float works. Once filled with water it clicks 3-4 times, doesn't advance to the next cycle and turns off. Water is left in bottom and you have to hit cancel to pump the water out. ANY IDEAS..PLEASE? We so appreciate your comments and advice. Shell

btw- model # JDB1080AWS Jenn Air Dishwasher

Last edited by Shell120@hotmail.com : 02-04-2010 at 04:05 PM. Reason: forgot to mention model number
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Old 02-05-2010, 01:50 PM
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Quote:
Originally Posted by Shell120@hotmail.com View Post
Gene,
We have the same problem exactly- pumps water in, pumps water out- does not spray. Impellar is free of debris, purchased and installed new motor/pump- not the fix. Door latch is fine. Water level is fine, float works. Once filled with water it clicks 3-4 times, doesn't advance to the next cycle and turns off. Water is left in bottom and you have to hit cancel to pump the water out. ANY IDEAS..PLEASE? We so appreciate your comments and advice. Shell

btw- model # JDB1080AWS Jenn Air Dishwasher
Measure the current drawn by the wash motor and post the results.

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Old 02-10-2010, 12:36 PM
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Quote:
Originally Posted by Gene View Post
Measure the current drawn by the wash motor and post the results.

Gene.
Gene,
My husband states the current is fine. Both motors are working, just not spraying water. It does suck it out at the end and it does fill it in the beginning. What do you reccomend checking next?
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