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Whirlpool Dishwasher Model No. GU2700XTSS1 dishes do not get clean. The gel detergent is in a clump at the bottom

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Old 07-29-2011, 02:57 PM
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Default Whirlpool Quiet Partner IV-gel soap found on the bottom
Model Number: GU2700XTSS1   Brand: Whirlpool   Age: 1 - 5 years   

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Whirlpool Dishwasher Model No. GU2700XTSS1 dishes do not get clean. The gel detergent is in a clump at the bottom of the dishwasher. Does anyone know how to fix this problem? Thanks.


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  #2 (permalink)  
Old 07-29-2011, 04:11 PM
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What is the water level inside the dishwasher during the wash cycle?

Does the wash pump work during the wash cycle?

Disassemble the top part of the pump from inside of the dishwasher and check the chopper (#6 on the diagram) as described in one of our previous threads: whirlpool dishwasher

Here are the breakdown diagrams and Replacement parts for WHIRLPOOL GU2700XTSS1 UNDERCOUNTER DISHWASHER | AppliancePartsPros.com

Gene.
P.S. In any case avoid any gel detergents in the future.
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Old 08-08-2011, 09:40 AM
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Thanks, Gene. How do I measure what the water level inside the dishwasher is during the wash cycle? How can I tell if the wash pump is working during the wash cycle? Also, what is wrong with using Gel detergents?
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Old 08-09-2011, 01:55 PM
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Quote:
Originally Posted by wenkyon View Post
...How do I measure what the water level inside the dishwasher is during the wash cycle?...

...How can I tell if the wash pump is working during the wash cycle?...


...Also, what is wrong with using Gel detergents?...

Just open the door during the wash cycle, check the water level and post the results.


Remove the bottom panel and check the pump motor.


I can not tell you exactly what is wrong with them because I'm not a chemist, but based on my experience such detergents are troublemakers, especially in hard water environment.

Gene.
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Old 08-09-2011, 04:20 PM
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ok, thanks, Gene. I'll try what you suggested.
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