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Hi, The soap door on this dishwasher will not open. I removed the inside cover and cleaned the inside of

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  #1 (permalink)  
Old 03-18-2009, 09:57 PM
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Default Kenmore Soap Door
Model Number: 665.15769000   Brand: Kenmore   Age: 5 - 10 years   

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Hi, The soap door on this dishwasher will not open. I removed the inside cover and cleaned the inside of the cover and mechanism but still no luck. It seems to operate by hand by sliding the plastic rod up. I was wondering if it could be the electric controll that has the 2 plastic spring loaded arms that attach inside to operate the soap door. Any Ideas?

thanks,

Ron


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  #2 (permalink)  
Old 03-19-2009, 05:47 AM
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Here is a wiring diagram
https://www.servicematters.com/docs/...%208533345.pdf

You will see that the dispenser is opened using a wax motor, perhaps this is shot.
Check it with a meter.
Basically it is a piston which is moved in and out by the melting/expansion of wax. If the heater inside it is open it will not run.
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Old 03-19-2009, 10:14 PM
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Hi, I tested the wax motor as you said and had 1300 ohms across the soap side and 1100 ohms across the rinse side so I am assumimg that all is ok. Any other suggestions? Thanks for your help
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Old 03-20-2009, 05:11 PM
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If the wax motors are OK and the dispenser is OK mechanically then the board is probably shot.

You may want to try running the diagnostics.
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