Upper spray arm does not appear to function.
After noticing a film on the inside bottom of glasses and on the outside bottom of glasses, as well as, some undissolved soap on the door below the soap dispenser, I tried to diagnose the problem.
I checked both spray arms to see that they freely rotated a full 360 degrees before I positioned the upper and lower spray arms facing forward. After running a full cycle I opened the door to find the upper spray arm was still in the same position.
Can you help me by suggesting what part may be defective.
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