Rank: Member
Groups: Registered
Joined: 1/28/2011(UTC)
Posts: 5
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Hi All!
Our machine has been out of warranty, for a month, and the wash cycle will not start! :mad:
The machine will fill, and then, it just sits there. When the cycle is "Canceled", the machine then drains.
On a whim, I decided to "re-boot" the machine (unplugged from the receptacle), and the "High Temp Wash" and "Heat Dry" lights flashed, until I hit "Cancel". I don't know if this means anything?!
Thanks is advance for your help, it's sincerely appreciated!
Greg
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Rank: Advanced Member
Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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Remove the toe panel. Run the dishwasher to see if the wash pump motor works or makes any noise. Post the results.
Gene.
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Rank: Member
Groups: Registered
Joined: 1/28/2011(UTC)
Posts: 5
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Thanks Gene. I'm out the door this morning and should be back early this afternoon. My findings will be posted soon after!
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Rank: Member
Groups: Registered
Joined: 1/28/2011(UTC)
Posts: 5
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I'm back, and while I was out, my wife called BestBuy. This is where we purchased the machine. It seems we'll be getting this repaired under warranty! With that said, I won't pull the kick plate off, in fear of voiding the warranty. Maybe I wouldn't leave any evidence, but I'd rather be safe than sorry.
I will return, after it's fixed, and post results.
Thanks for your help, Gene!
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Rank: Member
Groups: Registered
Joined: 1/28/2011(UTC)
Posts: 5
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Well, BestBuy service was out, this afternoon. You hit the nail on the head, Gene. The motor is toast. They'll be back - to repair - free of charge.
Thanks again!
Greg
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Rank: Advanced Member
Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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You are welcome Greg. It's good they are taking care of it. Otherwise it could be very costly.
Thank you for the feedback and good luck with your dishwasher.
Gene.
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