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10-12-2007, 02:13 PM
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China Crystal cycle always runs
Model Number: GU1200XTKQ0 Brand: Whirlpool Age: 5 - 10 years
Whichever of the Sensing Wash CYCLES that we select, the China Crystal cycle starts and runs to completion. Do we need a new electronic control module, or, perhaps there is a way to RESET the control module. Any ideas as to what may be required? We live in Florida, the lightning capital of the US.
This unit is the Whirlpool Gold Quiet Partner III and was installed in 2001. Thanks!     
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10-12-2007, 07:07 PM
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Hi n1020m
I need to know exactly what is wrong: some keys won't respond or which ever cycle has been chosen it switched to China Crystal by itself? Gene.
__________________
Professional appliance repair in Los Angeles, California.
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10-14-2007, 05:56 PM
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Hi n1020m
Most likely the problem with your dishwasher is a bad key pad, but before making a final decision I would recommend to run the key pad test according to the Whirlpool technical documentation (attached to this post). Good luck. Gene.
__________________
Professional appliance repair in Los Angeles, California.
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