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I have a Whirlpool Quiet Partner III model # GU2400XTPQ7. After running it thru its cycle last evening the clean

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Old 10-05-2010, 03:57 AM
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Default Whirlpool Quiet Partner Iii
Model Number: GU2400XTPQ7   Brand: Whirlpool   Age: 1 - 5 years   

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I have a Whirlpool Quiet Partner III model # GU2400XTPQ7. After running it thru its cycle last evening the clean light began blinking rapidly. I discovered upon internet search the solution to resetting the keypad. I then started the dishwasher in its normal wash cycle. The unit filled with water and began heating it and that was all that happened over the next 80+ minutes of the cycle until the remaing water drained from the tub. Can anyone help with suggestions for troubleshooting ?? Thanks in advance !!


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  #2 (permalink)  
Old 10-05-2010, 09:46 AM
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Quote:
Originally Posted by bensons9 View Post
I have a Whirlpool Quiet Partner III model # GU2400XTPQ7. After running it thru its cycle last evening the clean light began blinking rapidly. I discovered upon internet search the solution to resetting the keypad. I then started the dishwasher in its normal wash cycle. The unit filled with water and began heating it and that was all that happened over the next 80+ minutes of the cycle until the remaing water drained from the tub. Can anyone help with suggestions for troubleshooting ?? Thanks in advance !!

Bensons,

Did the clean light start flashing again, after the last cycle ?

Did you notice any other lights flashing during the cycle ?

At this point, indications are , you have a loose connection between the touchpad assembly or a bad touchpad.

Part number: AP3774276

Part number: AP3774276


You may want to access the controls, and check the ribbon connection where

the ribbon attaches to the control board for loose and possibly dirt or

moisture, clean the end of the ribbon and re insert it to the control board

connection and test run the unit again.

Good Luck,

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Old 10-05-2010, 12:43 PM
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Default Response

Joe - The clean light did not blink at the end of the cycle because I pressed the cancel button. It appeared stuck in a middle cycle where nothing was happening even as the timer counted down. After I hit cancel it went to 2min on the timer, emptied the water and shut off.
I will check your suggestions for the control panel - Thanks !!
Jim
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Old 10-05-2010, 12:52 PM
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Quote:
Originally Posted by bensons9 View Post
Joe - The clean light did not blink at the end of the cycle because I pressed the cancel button. It appeared stuck in a middle cycle where nothing was happening even as the timer counted down. After I hit cancel it went to 2min on the timer, emptied the water and shut off.
I will check your suggestions for the control panel - Thanks !!
Jim
Bensons,

Thanks for the information,

I'm still sure you'll find a problem in the touchpad assembly. I hope the drying out, cleaning and reseating the ribbon works for you.

If not, you've got the part number to order.

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Old 10-11-2010, 10:22 PM
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Default consol didn't work

Joe - I ordered the consol part as you suggested, installed it and started the dishwasher. As it had done in the past it loaded with water, heated it and then failed to proceed any further even thought the timer counted down. When it was apparent it would not finish the cycle I canceled it and it entered its 2 minute cycle and stopped. Any possible suggestions - thanks in advance for your help !! Jim
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Old 10-12-2010, 08:11 AM
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Quote:
Originally Posted by bensons9 View Post
Joe - I ordered the consol part as you suggested, installed it and started the dishwasher. As it had done in the past it loaded with water, heated it and then failed to proceed any further even thought the timer counted down. When it was apparent it would not finish the cycle I canceled it and it entered its 2 minute cycle and stopped. Any possible suggestions - thanks in advance for your help !! Jim
Jim,

Are you sure that the correct type and amount of detergent was used ?

Start the dishwasher( NO Detergent) let it fill and run a few minutes and check the water for suds , foam.

Do you have access to a multimeter ? we will need to run resistance checks at the control board for your heater and sensor.

You will be testing for resistance on the wires or pins, NOT the control board terminals or pins.

At connector P15

Pin 1 to Pin 3 you should have approximately 50,000 ohms at room temperature(with the connector unplugged from the control board).

At terminal P3 and terminal P9, across the two wires(unplugged from the control board) you should read 10 to 30 ohms resistance, at room temperature.

If your resistance checks are proper (+/- 10%) you will need a control board.

If you don't have the resistance readings, we'll be able to direct you to the other tests you'll need to make.

Hope to hear from you soon,

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Old 10-13-2010, 04:44 AM
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Quote:
Originally Posted by Joe / APP Team View Post
Jim,

Are you sure that the correct type and amount of detergent was used ?

Start the dishwasher( NO Detergent) let it fill and run a few minutes and check the water for suds , foam.

Do you have access to a multimeter ? we will need to run resistance checks at the control board for your heater and sensor.

You will be testing for resistance on the wires or pins, NOT the control board terminals or pins.

At connector P15

Pin 1 to Pin 3 you should have approximately 50,000 ohms at room temperature(with the connector unplugged from the control board).

At terminal P3 and terminal P9, across the two wires(unplugged from the control board) you should read 10 to 30 ohms resistance, at room temperature.

If your resistance checks are proper (+/- 10%) you will need a control board.

If you don't have the resistance readings, we'll be able to direct you to the other tests you'll need to make.

Hope to hear from you soon,


Joe - unfortunately, I am unable to take resistance readings and so look forward to your suggestions for other tests - Thanks again, Jim
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Old 10-13-2010, 07:35 AM
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Originally Posted by bensons9 View Post
Joe - unfortunately, I am unable to take resistance readings and so look forward to your suggestions for other tests - Thanks again, Jim

Jim,


This is gonna be rough ...

Going with what you've told us and what we've done, so far.

We can only guess, I'd be more positive with meter tests but...

I would reccomend a new sensor located in the pump, and or control board.


Part number: AP4410881

Part number: AP4410881



Part number: AP4309110

Part number: AP4309110



The sensor could be feeding false information to the control board.

The control board is not accepting proper information from the sensor.

You'll need to decide where to start first .


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