[tvlensman]

Our hardworking kenmore elite dishwasher (color almond, model# 665.15974992) seems confused. we can no longer access favorite cycles or otherwise adjust the cycles from the keypad. tried cycling into diagnostic mode per the tech sheet but no joy. would you kind folks have any suggestions before we look at buying that nice $200 part? thanks so much

[Joe / APP Team]

Originally Posted by tvlensman

Our hardworking kenmore elite dishwasher (color almond, model# 665.15974992) seems confused. we can no longer access favorite cycles or otherwise adjust the cycles from the keypad. tried cycling into diagnostic mode per the tech sheet but no joy. would you kind folks have any suggestions before we look at buying that nice $200 part? thanks so much

TV,

Before you replace the control panel assembly,

You may want to access the control panel control assembly and check and clean the end of the touchpad assembly ribbon and board connector with, alcohol or a non residue electricak contact cleaner and re seat the ribbon in the connector.

I show where Kenmore only has the White or Black control panel available.

Part number: AP3124323

(White)

Part number: AP3124325

(Black)

Good Luck,

[tvlensman]

i'm diving in, thanks for the advice. any tips on how to get in and out without messing something else up? best, michael

[Joe / APP Team]

Originally Posted by tvlensman

i'm diving in, thanks for the advice. any tips on how to get in and out without messing something else up? best, michael

TV,

Just remember to disconnect the power to the machine, FIRST.

Once you separate the inner door liner from the frame , you'll be fine.

[tvlensman]

seperated and cleaned the ribbon and all other connectors w/ electronics cleaner. no joy. machine cycles and washes ok, just cannot adjust any of the settings. you were right, it was easy once i got my chubby old self on the floor. thanks again

[Joe / APP Team]

Originally Posted by tvlensman

seperated and cleaned the ribbon and all other connectors w/ electronics cleaner. no joy. machine cycles and washes ok, just cannot adjust any of the settings. you were right, it was easy once i got my chubby old self on the floor. thanks again

TV,

Great job,

Now, We know you will need that control panel.

Good Luck,
And You're Welcome,