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Kenmore Elite not draining

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I have a Kenmore Elite model# 15962990 that is not draining. It was working properly and then just stopped. when

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  #1 (permalink)  
Old 07-28-2010, 02:54 PM
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Default Kenmore Elite not draining
Model Number: 15962990   Brand: Kenmore   Age: 1 - 5 years   

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I have a Kenmore Elite model# 15962990 that is not draining. It was working properly and then just stopped. when I try to drain it I hear a buzzing like the motor is trying to work, but is not spinning. it buzzes for a while and then shuts off. I checked to see if it was clogged and that is not the case. I have also reset several times to no avail. Any suggestions?


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  #2 (permalink)  
Old 07-28-2010, 06:03 PM
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Does it wash?

Remove the bottom access panel and check if there are a water marks on the motor. If there are any, replace the pump & motor assembly.

- The pump & motor assembly Part number: AP3776467

Part number: AP3776467



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Old 07-28-2010, 06:52 PM
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Thanks Gene,
A pricey part, but it looks like the right fix. I pulled the cover off and the motor is corroded. Looks like this has been going on for a while.
thanks again,
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Old 07-28-2010, 07:21 PM
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You are welcome.

It is expensive but at least it's not too difficult to replace it yourself. Keep us posted.

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Old 08-07-2010, 01:31 PM
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I finally found time to install the new motor. Works great, and was an easy swap. However the new motor does make a clicking sound as if the impeller is hitting something internally. I hope that is not a sign that the motor will fail already? Thanks for the help Gene.
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Old 08-07-2010, 01:59 PM
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You are welcome. It's hard to say why the new pump makes such noise. One of possibilities is if a foreign object got inside. Hopefully it will go through after a few cycles.

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