[jrespen]

I have a Kenmore Elite model# 15962990 that is not draining. It was working properly and then just stopped. when I try to drain it I hear a buzzing like the motor is trying to work, but is not spinning. it buzzes for a while and then shuts off. I checked to see if it was clogged and that is not the case. I have also reset several times to no avail. Any suggestions?

[Gene]

Does it wash?

Remove the bottom access panel and check if there are a water marks on the motor. If there are any, replace the pump & motor assembly.

- The pump & motor assembly Part number: AP3776467

Gene.

[jrespen]

Thanks Gene,
A pricey part, but it looks like the right fix. I pulled the cover off and the motor is corroded. Looks like this has been going on for a while.
thanks again,

[Gene]

You are welcome.

It is expensive but at least it's not too difficult to replace it yourself. Keep us posted.

Gene.

[jrespen]

I finally found time to install the new motor. Works great, and was an easy swap. However the new motor does make a clicking sound as if the impeller is hitting something internally. I hope that is not a sign that the motor will fail already? Thanks for the help Gene.

[Gene]

You are welcome. It's hard to say why the new pump makes such noise. One of possibilities is if a foreign object got inside. Hopefully it will go through after a few cycles.

Gene.