I have the same problem!
I have the same problem with my Maytag Model MFI2569YEM. I am trying to fix it with the solution above but I am having trouble removing the top slide out drawer. I can not seem to remove the plastic glides from the sides of the freezer compartment. I have removed the door, the bottom drawer, the back panel and the front screws from the plastic glides for the top drawer but the back of the glides seem to turn at a right angle and insert into the side of the freezer compartment. I can not get them loose and I don't want to break them. Any suggestions? Thanks!