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Old 03-19-2013, 01:18 PM
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It sounds like the bracket is broken and no longer holding the micro switches in the right position.

Part number: AP2988571

Part number: AP2988571

You have to figure out how to take it out.Normally there are 2 screws holding it down.
Sending the pictures may help.

Here are the breakdown diagrams and Dispenser Front parts for Whirlpool GD25BFCHB00 -

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