Parts for Kenmore Refrigerator 10662972901 - AppliancePartsPros.com
See the attachment for the tech sheet
The freezer should be 0 to 5 degrees F.
The fresh food shuld be 38 to 40 degrees F.
I do not know how cold the unit should be on the max setting.
If it is s good unit the above temperatures will be mid scale.
You need to do some troubleshooting.
Does the fan in the freezer run?
Is the compressor running all the time or is it cycling?
You can usually hear it and should be able to feel it vibrating.
If the fan is good and the compressor runs all the time, remove the rear cover in the freezer so you can inspect the evaporator coils.
If they are heavily iced/frosted over you have a defrost cycle.
If there is only frost in one area (usually where the freon enters the coils) you have a sealed system problem.