There's a couple of problems in this fridge which is just about 2 years old. The ice doesn't form and the water does not flow yet I am seeing ice form at the bottom shelf of the freezer . It builds up slowly and takes about 2 weeks to make a thin sheet. I scrape off the sheet at this point and it starts again.
I want to turn the water shutoff valve but the plastic handle doesn't budge. it looks like there is are obstruction on both sides of the valve, so not sure how this handle would move in the first place. Any harder and I am afraid I would break the handle
Fridge is under warranty, but before making that call I wanted to know a little more about the problem.