Few days ago, my washer motor stops. It is not spinning ( neither in the "wash" part of the cycle nor in the "Spin only" part )
The error code shown ( by pressing Start/Pause and Cancel buttons ) is E57. I have gone through the testing indicated in the Service Manual. Motor is spinning freely, drum(tub) too. I have checked the resistance values of the winding, they are OK.
Before to go any further with the troubleshooting,I would like to reset the error code to see if everything get back in order ( my guess is that the washer was overloaded and I have a drop in the voltage at the same time,thus producing a momentary high current in the motor ).
To enter the Diagnostic Mode, I am following the Service Manual indications :
Step 1 Turn the Program Knob
to the start position
, Spin Only
Step 2 Press Start/Pause
to start the cycle and save it.
Step 3 Press Cancel
to stop the cycle and turn off the LEDs.
Step 4 Press Cancel
again to turn on the LEDs.
Step 5 Within 5 seconds, press and hold the Options
buttons until LEDs start sequentially chasing, then release buttons.
Well, when getting to step 5, as pressing and holding the Options and Start/Pause buttons, nothing happened.
The LEDs wont start chasing.
I am wondering if i am using the right sequence to enter the Diagnostic Mode. For instance, why does Step 1 says : turn the Program Knob to the Start Position
, Spin only, when on my washer, there is no Start Position, just a Spin Only position for the knob ????
Any idea what am I doing wrong ?
Thanks by advance for your help.