Won't spin out. Pumps water out but tub doesn't spin
Model Number: FLSE72GCSA Brand:
5 - 10 years
We have a Frigidaire Gallery Heavy Duty Stack Washer/Dryer.
Today, after the wash cycle, but before the rinse cycle, it did not spin out. It pumped the water out but drum won't spin. When we took the front panel off, the motor was hot and smelled hot. WE held the lid latch switch off and ran it again. It still didn't spin and again it smelled hot and the motor was hot to touch. We don't know where to go from here. We were going to remove the agitator to see if there was something stuck under it, but weren't sure how to go about it. Would that cause the tub not to spin?
The washer was purchased in April of 2001 and this is the first issue we have had with it.
We really like the washer and would like to repair it. We live in rural Arkansas and there is almost no service repair people in our area.
Thanks for any help you can give us.