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Old 07-03-2012, 08:27 AM
ptsledge ptsledge is offline
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Thumbs down Whirlpool Does Not Honor Their Word

Spent several hours on phone with Whirpool. Representative said they would send technician out at their cost. Never received call. When I call back they refuse to honor the word of previous representative and instead say I am responsible for all costs associated with technician. Talked to manager and she will not honor word and said there is no one able to honor the word at Whirlpool. WHIRLPOOL IS NOT CAPABLE OF HONORING THEIR WORD OR THEIR PRODUCTS.
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