Originally Posted by Gene
Did you clean all screens and filters inside the dishwasher as instructed in the Users guide?
Make sure the air gap itself and the drain hose connected to the air gap are absolutely clean.
Does the wash pump work during the wash cycle?
Everything works and the air gap and hose are clear. The drain pump runs and has been checked there is nothing under or in the impeller. It is just that the water level remains above the floor of the machine at cycle end.