Regrettably, we had to replace the whole oven, and after only 8 years! This might seem stupid, but I replaced it with a Whirlpool oven (essentially the same oven, but without all the fancy gadgets). I did it because it's a 24" wide cabinet, and I was limited as to the vendors who make that narrow a unit.
I called the Whirlpool Company and complained about the old oven. They agreed to extend the manufacturer's warranty on the replacement unit from one to two years. Then, we bought a 5 year service contact through Sears for $200.
The replacement unit cost just under $900, with a 10% rebate from Sears. Of course, there was added cost for installation and the service contract, so I got out for about $1,200 total. But at least I have a new oven. It was going to cost $750 to replace the control module and keypad for the old unit.
The new unit is much quieter than the KitchenAid, and it bakes beautifully.
Good luck.
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