Quote:
Originally Posted by Eds 3rd
Greetings Gene,
I'm the guy (Eds 3rd) that had the inoperative ice maker on the KitchenAid Refrigerator (Model # KSRP25FNSS00). Anyway, I followed your advice and ordered the entire IM assembly and "presto", everything worked as advertised. Once I knew everything was working as advertised, I unplugged the fridge and swaped the optics P.C. kit (emitter & transmitter boards) and plugged it back in.
Again, "presto", everything worked good. I must admit that I was a bit skeptical that AppliancePartsPros would take back this part (especially since it is an electrical item and most appliance parts stores will not accept a return), but was glad to hear that I will get a "Full Refund"!!
I am completely overwhelmed with this company and sent them an e-mail expressing my appreciation (especially the exceptional troubleshooting assistance I received from you -- Thanks again for everything)!!
Rest assured that I will use you exclusively for all future appliance parts purchases and will recommend you to all of my friends. GOD BLESS!!  |
Thank You Eds 3rd,
Glad to hear you are satisfied with our service.
Also know that any part purchased from us within a year has a replacement warranty. Which means you dont need to return the defective part purchased from us. We just send you out a replacement and you hold the defective part for 30 days before discarding.
Please call our toll free number 1-877-477-7278 if you have any questions.