I hate to say this and am not an expert but I had a similiar problem with my Thermador double oven. I Didn't squeeze the square power cable release and broke a pin, tried soldering sort of worked but to no avail. Then noticed a nick in the ribbon cable and pin problems with that. It even had non reactive touch buttons at times. I ended up getting an entire new unit express delivery, very expensive but have had no problems since.
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