Originally Posted by Jeff / APP Team
It seams that your drain is stopped up. To clear it you will need to remove the back wall of the freezer. The drain hole is located under the evaporator coils, usually in the center. Clear out all the ice that you can, then use hot water and a hose and blow out the drain hole until it clears out. When hot water will pour freely through it, then it's fixed. Hope this helps.
DID THIS SEVERAL TIMES ALREADY STILL DOES SAME THING