[Vicki Ladd]

Good morning:

We have a GE Profile Quiet Power II Dishwasher (Model #GSD4010Z02AA) in our office kitchen. This was donated (we are a nonprofit) so I have no idea how old the unit is.

I set the dishwasher to run last week as I left the office, only to discover this morning that the cycle never ran.

Issues: 1) "Normal" light flashes (beeps with every flash). When I hit the reset button, it will flash as if it is attempting to reset, then goes back to the Normal button - flashing and beeping. 2) Soap dispenser will not close. I believe this issue may be related. I printed up the owner's manual and located the troubleshooting section. While it does not address the problem in #1 - states if the detergent dispenser does not close, to turn the dial to "Off" and slide the door latch to the left. There are no dials on this model - only the push buttons. Nothing responds (other than the reset attempt indicated in #1) All other buttons fail to work - i.e. cannot change wash cycle, drying options, etc.

Any info you can provide would be greatly appreciated!

Vicki