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Old 10-08-2007, 08:06 AM
ksobotik ksobotik is offline
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Question Microwave won't start up
Model Number: KEMC307KBL   Brand: Kitchen Aid   Age: 1 - 5 years   

I have a KitchenAid Superbra combo microwave/oven and my daughter cooked some noodles without water and it left a horrible smell. I left the door open and then decided it would be good if I could turn the light off to keep it from burning out. With the door still open, I flipped the white plastic pieces back that hook to the door, but the light didn't go off. When I went to pull the pieces back forward and I stuck the tool I was using in the right side, the light flickered and went out, but the piece flipped back in its correct position. Now when I close the door and push a button, the microwave won't start and the "door" message comes on. Now we can't figure out how to get to that piece. We've removed all the screws on the face plate but can't remove it. Are there any instructions on how to do that? Any help would be appreciated.

Thanks!
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