[TiffanyK]

Hi everyone! I will admit I know basically nothing about this stuff, but my dad does, so I wanted to ask a question about the agitator on my washer since he is going to try and fix it for me. The agitator has stopped working. I can hear the motor running, but it seems that the agitator is not catching the part that makes it agitate, so while reading these forums and some others it seems to be determined that the coupling air bell has worn since it is plastic and can no longer catch on the agitator (if you think this is wrong please let me know!) My confusion has come from how to actually get the agitator off, some say you can pull it straight off, others say there is a bolt on the bottom you have to remove before you can get the agitator off? We have been trying to get this agitator off for 2 days now and have not had much luck... the model number is WKSR2100TBWW. I admit I really don't know how old it is since I did get it second hand, but it does not seem to be more than 10 years old.. if anyone can give some advice on getting off this agitator I would really appreciate it! Thank you all so much!