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Old 09-15-2010, 09:40 AM
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Originally Posted by needhelp105 View Post
After the last wash I noticed the green light indicating the dishes were clean wasn't on. After opening the dishwasher I saw that the bottom of the dishwasher was filled with water. I emptied the dishwasher (all the dishes were clean) and tried pressing the Cancel/Drain button but nothing happened. I tried the Light Wash button but again nothing happened. No lights are on and none of the buttons are working.

I looked to see if any plugs in a nearby outlet under the sink (the dishwasher is located beneath the counter next to the sink) and I didn't see anything unplugged. I have not tried to pull the dishwasher out in fear of doing damage to the dishwasher as well as hurting myself in the process (haha).

This is my mother's dishwasher and I do not know much about the dishwasher. I'm assuming she has had this dishwasher for about 5 years. Getting a new dishwasher or calling a repair man to fix this one is the last resort because money is tight. I hope to try to fix this by myself.

The model number is DU943PWKTO, the serial number is FM3921736 and the type is 280-2

Please let me know if there is anything I can do to try to repair this or let me know if the dishwasher is a lost cause and a new one is needed so I don't have to call in a repair man and pay him to tell me to buy a new dishwasher.

Thank you for any help you can give me!!

If you have voltage to the machine , like you think,

And the control board display has no lights and unit does nothing,

You need to start at the door switch(s), control thermal fuse and the control board

You most likely have an open thermal fuse, in the control panel(pretty common).

I've attached part numbers for the parts you may need, including a service manual, and the Technical Data Sheet, so you'll have a rough idea of what to check and the circuits you'll need to check.

If or when you're ready and need more assistance, drop us a line.

(click on numbers for info)

Part number: AP3175633

Part number: AP3175633

Part number: AP3115186

Part number: AP3115186

Part number: AP4367450

Part number: AP4367450
Thanks for allowing to assist you,


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