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Old 07-17-2010, 09:22 AM
bhenry bhenry is offline
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Default Fixed

Thank you Gene.
I received a warning sign something was going out when stuff was getting soft and we thought the freezer door was left cracked open.
A month later everything melted and the freezer stopped.
I gave up finding the solution until I read your post.
I removed the starter device and gave it the shake test.
It rattled a lot, so I replaced the part.
All is well and working again.

Thanks again.

Originally Posted by Gene View Post
Hi gunner_guy26

The first thing I would do is remove the cover on the back of the fridge and check if the compressor is running. If it's not, then it could be the start device (#15 on the unit break down diagram). Remove the power from the fridge, pull out the start device from the compressor and shake it. If you can hear something inside is moving, replace the start device.

- The part number for the new start device AP3961332

- Here are the break down diagrams for the Whirlpool refrigerator Model ET1MTKXKQ00

Good luck.
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