To get to the control panel, there are 2 screws at the top of the vent cover above the door, take those off and remove the vent cover. next you will see 1 screw for the control panel remove it. Push upward on the control panel as it sits in slots. and drop the front down twards you there you have access to the control board. Pull the ribbon cable out of the board and clean the ends with a paper towel. put the ribbo cable back in and see if it works. Please unplug the microwave before disassembly. Keep me posted
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