[dayz0811]

Hello,

I have a Kenmore top-load, direct drive washing machine that has stopped working. Specifically, the agitator is not functioning. First I replaced the agitator dogs. Secondly, I checked out the coupler; it's fine.

In the spin and rinse cycle, I can hear a clicking/grinding sound. Like I said though, the agitator is not turning. Water does drain out though.

Any idea what it may be? Clutch? shot transmission?

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After reassembly, the agitator shows that it is working. On the spin cycle though, it is not spinning and you can hear a faint, grinding-like sound.