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Old 08-21-2007, 05:15 PM
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If you are certain that there was a power surge, then I'd say the main board is fried (probably one or more of the transformers). It would be nearly impossible to find those transformers individually, replacing them is also not simple, unless you're good at soldering.

It would be a good idea to use a surge protector with any appliance that has a circuit board (whether in your cabin or home).

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Wouldn't the safety thermostat kill power to the cooktop as well?
That depends. Normally these thermostats kill power to the oven only. Of course, wiring diagram tells all

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If I order a board and don't need it because I'm able to fix the current one, can I return the new board?
If you do not plug the new board in, you have 30 days from the delivery date (not ship or order date as is the case with other suppliers) to return it back for a full refund of the purchase price. Doesn't matter whether it's a special order or an out of stock part.

Why can't we take back electrical components that have been plugged-in? - Once the board is plugged in, we can no longer resell it as it is considered as a used item at that point. If a part supplier takes used electrical parts back on a regular basis, that probably means that they are selling used parts as well, probably without stating so. I think our customers deserve something better. I hope this makes sense.
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