Thanks! Specifically, when a cycle begins the washer will fill up with water,then once full it does nothing for a number of minutes, after which time it will spin and drain. It then refills, and again once full it will do nothing for a number of minutes. Then it repeats the spin and drain. I'm assuming that the periods of "doing nothing" are the times it should be agitating. At completion of the cycle, the clothes are much too soaking wet, and I notice clumps of powdered soap on my clothes. Hope this helps.
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