Originally Posted by JHOLT29
I found this question via a Google search and it is exactly the problem we are having. Unfortunately no answer. This is an in-wall over-microwave combination unit. The only numbers on the inside front of the unit are:
Tag on left side: 8538 791 54001 and under it XNR0568951
Tag on right side: UL FILE NO. E150072SP and under that FCC ID: KAW38AVM726
I'm sure this is likely a door latch sensor of some type, but where is it located and how difficult is it to replace.
If this is an over the range microwave then the name plate with the model number should be on the door frame. "XNR0568951" looks like a serial number. The model number should be somewhere around. Usually (if microwave made by Whirlpool) it starts with two or tree letters.