We had similar problem several months ago. There is little fan with motor in the freezer compartment. you have to remove the racks to access the wall and see if the fan is not moving you have to replace it. if it's moving check to see if the panel for the wall is pressing on it. It happened to us, we bought new part and replaced and still didn't work. it was the panel pressing on the fan. and hope your problem stops there. if fan is not blowing, no cold air goes to the other side.
Hope this helps you. now we have another problem that i have to find someone to help me.
Such a terrible product, so many problems in the past, never buy maytag again, even the dishwaher is bad, only last me three years
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